Privacy Policy
Last Updated: March 2026
Lone Star Executive Limousine (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at [www.lonestarlimo.com] (the “Site”) or book our transportation services.
By using our Site and services, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that you voluntarily provide to us when you register on our site, book a reservation, subscribe to our newsletter, or fill out a form. The personal information we collect may include:
Contact Information: Name, email address, phone number, and billing/mailing address.
Payment Information: Credit card numbers and billing details (processed securely via our encrypted payment gateways).
Travel Details: Pick-up/drop-off locations, flight information, and passenger preferences.
We may also automatically collect non-personally identifiable information when you visit our Site, such as your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information
The information we collect from you may be used in the following ways:
To Process Transactions: Your information is used to secure your reservation, dispatch vehicles, and process payments. We do not sell, exchange, or transfer your public or private information to any other company without your consent, other than for the express purpose of delivering the requested service.
To Improve Customer Service: Your information helps us effectively respond to your customer service requests, dispatch inquiries, and support needs.
To Personalize Your Experience: To tailor our services to your individual corporate or personal travel needs.
To Send Periodic Communications: The email address you provide may be used to send you booking confirmations, receipts, driver updates, and occasional company news or service updates. (You may opt out of marketing emails at any time).
3. How We Protect Your Information
We implement a variety of industry-standard security measures to maintain the safety of your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database. It is only accessible by authorized personnel with special access rights who are required to keep the information confidential.
4. Cookies and Tracking Technologies
To improve your experience and optimize our website for search engines, we (and our third-party service providers, such as booking portals or analytics tools) may use “cookies” or similar tracking technologies. Cookies are small files transferred to your computer’s hard drive through your web browser that enable our systems to recognize your browser and capture certain non-personal information. You can choose to disable cookies through your browser settings, though some features of our booking site may not function properly as a result.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or processing payments (such as our reservation software providers), so long as those parties agree to keep this information strictly confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
6. Children’s Online Privacy Protection Act (COPPA)
We are in strict compliance with the requirements of COPPA. We do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are directed solely to people who are at least 13 years old.
7. Third-Party Links
Occasionally, we may include links to third-party sites on our website (such as industry associations or local venues). These third-party sites have separate and independent privacy policies. We hold no responsibility or liability for the content and activities of these linked sites.
8. Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make changes, we will post the updated policy on this page and revise the “Last Updated” date at the top of this document.
9. Contacting Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us at:
Lone Star Executive Limousine
16915 Walden Rd. Suite 320
Montgomery, TX 77356
Phone: (832) 585-7338
Email: [email protected]
Website: www.lonestarlimo.com